Wall2Wall Decorating Ltd is totally committed to offering our customers maximum value and satisfaction.

We:

  • Offer a reliable, efficient and clean decorating service.
  • Deliver a professional standard of workmanship to a quality we are all genuinely proud of.
  • Protect our reputation by showing the upmost respect for our client’s property.
  • Complete works to agreed costs and timescales.

We achieve this by:

  1. Carefully listening to our clients’ needs and requirements.
  2. Submitting comprehensive specifications, solution and competitive quotations.
  3. Offering advice and information on paint and materials.
  4. Providing a well presented and trained team of professional decorators to undertake works, maintaining the teamwork standard.
  5. Communicating and liaising with our clients openly throughout the duration of the work, from start to finish.
  6. Dealing with and solving problems or queries as they arise immediately.
  7. Maintaining a clean and tidy work place at all times.
  8. Working to the Wall2Wall health and safety policies and procedures.
  9. Disposing of our waste materials with the upmost respect for our clients and the environment, recycling empty containers where possible and in strict accordance with our waste management policy.
  10. Embrace and rectify clients’ objections before leaving site.

We monitor our performance by:

  1. Recording Zero major accidents. (none to date)
  2. Recording client feedback and any objections throughout the facilitation of works.
  3. Ensuring works are completed on time and in budget.
  4. Recording and maintaining profitability.
  5. Testimonials from happy customers.