Wall2Wall Decorating Ltd is totally committed to offering our customers maximum value and satisfaction.
- Offer a reliable, efficient and clean decorating service.
- Deliver a professional standard of workmanship to a quality we are all genuinely proud of.
- Protect our reputation by showing the upmost respect for our client’s property.
- Complete works to agreed costs and timescales.
We achieve this by:
- Carefully listening to our clients’ needs and requirements.
- Submitting comprehensive specifications, solution and competitive quotations.
- Offering advice and information on paint and materials.
- Providing a well presented and trained team of professional decorators to undertake works, maintaining the teamwork standard.
- Communicating and liaising with our clients openly throughout the duration of the work, from start to finish.
- Dealing with and solving problems or queries as they arise immediately.
- Maintaining a clean and tidy work place at all times.
- Working to the Wall2Wall health and safety policies and procedures.
- Disposing of our waste materials with the upmost respect for our clients and the environment, recycling empty containers where possible and in strict accordance with our waste management policy.
- Embrace and rectify clients’ objections before leaving site.
We monitor our performance by:
- Recording Zero major accidents. (none to date)
- Recording client feedback and any objections throughout the facilitation of works.
- Ensuring works are completed on time and in budget.
- Recording and maintaining profitability.
- Testimonials from happy customers.