Our Standards

When we founded our business in 2004, we were determined to offer a service which was consistently excellent and stood out from the crowd. Over the years we have developed a concise set of standards that describe our approach to customers and which are followed by everyone in the Wall2Wall team.

ON-TIME IS THE BEST TIME

Time is precious. We do our utmost to start and finish projects when we say we will. A simple principle but we think it’s part of being professional.

GOOD COMMUNICATION

From providing detailed quotes to regular updates throughout your project, we ensure everybody knows exactly what to expect. It’s the best way to ensure smooth progress.

MINIMAL INCONVENIENCE

Decorating can be disruptive – in your home or in the office. We’re skilled at working around you and keeping things clean and tidy so life (and work) doesn’t stop.

HEALTH & SAFETY COMPLIANT

We use safe methods of work and follow the latest health and environmental protection advice. Doing it well means doing it right.

PROPERLY INSURED

Thankfully accidents don’t happen often, but if they do it’s reassuring to know that we have £5 million liability cover.

NO PAYMENT UNTIL YOU’RE 100% SATISFIED

We never ask for advance payments and won’t invoice until you are 100% satisfied. Happy clients are our best advocates.

GONE BUT NOT FORGOTTEN!

We don’t take our customers for granted. We contact you after completion to check all is well and ask for your feedback.

Terms & Conditions

Download Terms & Conditions